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Terms of Service

Last updated: February 23, 2026

1. Acceptance of Terms

By creating an account or using SmartInfer ("Service"), operated by Hasher Security Private Limited ("Company"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. By signing up, you expressly acknowledge and accept these Terms and our Privacy Policy.

2. Description of Service

SmartInfer is an AI inference orchestration platform that enables users to build, manage, and execute AI processing pipelines through a unified gateway. The Service provides routing, load balancing, and management of API calls to various AI model providers.

3. Account Registration

You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access to your account
  • Accept responsibility for all activities under your account

You must verify your email address before accessing the Service. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Permitted Use

You may use the Service only for lawful purposes. You agree not to:

  • Violate any applicable laws or regulations
  • Use the Service to transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or other users' experience
  • Reverse engineer, decompile, or disassemble the Service
  • Resell or redistribute access to the Service without authorization

5. API Usage & Rate Limits

Each subscription plan has defined API rate limits and usage quotas. Exceeding these limits may result in throttling or temporary suspension of access. You are responsible for monitoring your usage and managing your API keys securely.

6. Third-Party AI Providers

The Service routes requests to third-party AI providers (such as OpenAI, Anthropic, and Google). Your use of these providers through SmartInfer is also subject to their respective terms of service and usage policies. We are not responsible for the output, accuracy, or availability of third-party AI models.

7. Billing & Subscriptions

Paid plans are billed on a monthly basis through Razorpay. By subscribing to a paid plan, you authorize recurring charges. You may cancel your subscription at any time; access continues until the end of the billing period. Refunds are handled on a case-by-case basis at our discretion.

8. Intellectual Property

The Service, including its design, code, features, and documentation, is the intellectual property of Hasher Security Private Limited. You retain ownership of your data and content processed through the Service. By using the Service, you grant us a limited license to process your data solely for providing the Service.

9. Data & Privacy

Your use of the Service is subject to our Privacy Policy. You are responsible for ensuring that your use of the Service complies with applicable data protection laws, particularly when processing personal data through AI pipelines.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Service.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in India.

15. Contact

For questions about these Terms, contact us at:
Hasher Security Private Limited
Email: hello@hashersec.com

© 2026 SmartInfer · Hasher Security Private Limited